Truck and Bus Booking Requests
Complete the following form to request a glass repair or replacement with the O'Brien® Truck and Bus team.
Submit booking request-
Access Anywhere, Anytime
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Minimise Downtime
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Fastrack repair process
We're committed to keeping you on the move with a fleet of O'Brien® purpose-built Bus and Truck repair vehicles and expert technicians focused on safety, compliance and quality.
Frequently Asked Questions
If your booking request was submitted during business hours (Monday-Friday 7.30am – 5pm), you will be contacted within the hour. After-hours support will be available after these times, and the response will be within four hours.
If your request is urgent/emergency please call 1800 557 155 number to speak with someone immediately.
Absolutely, your booking request will be sent straight to our dedicated team who will review your requirements and speak with you directly to arrange a suitable time to complete the repairs.
Once you submit the form, you will receive an automated response confirming receipt of the booking request. An O'Brien representative will then be in contact with you to confirm the details and book you in.
Yes you can! Simply submit the details using the Truck/Light Commercial form and a member of our dedicated team will be in contact to book it in.
If you submit a request before 8 am Monday - Friday, we will aim to complete your repair within the same day. Otherwise, within 24-48 hours.
At the end of the form, there is a free text field, you can request assistance here and someone will reach out to you ASAP.
Please email anthony.gouveia@obrienglass.com.au
What our customers are saying...
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The online enquiry form was great as it gave most of the details & then the depot contacted me within 2 hours at absolute most! I like options such as this because I have drivers/mechanics report things & sometimes they sit on my desk until later in the day as I've been focused on other areas, but this way I can still ensure they are actioned within the same day and know the process has been started. Big tick from me!
Mark Austin, Mechanical Workshop Manager, Deliveries - StarTrack